Sustainability Strategy

The Direct Couriers fleet are predominately sub contractors who own their own vehicle and are contracted to work for Direct Couriers exclusively. The fleet ranges from utes, to 1&2 Tonne vans, up to trucks ranging from 4tonne to semi trailers.

Direct Couriers takes our environmental impact seriously, and are currently in the process of undertaking a Green House Gas emissions audit with Pangolin Associates. The audit includes our entire business in Australia and New Zealand. Once the audit is completed, we will develop our emission reduction strategies, that will be measured and audited on a yearly basis.

Direct Couriers have always referred our staff recruitment as joining our family. Our culture, hands on management and approachability has always been a significant part of what has made our company great. The majority of staff that started back in the early 90’s are still here today. We honour our staff with naming our newly purchased prime movers after our longest serving employees. We celebrate birthdays on a monthly basis and still provide each staff with a xmas gift. Our open door policy allows a warehouse worker to talk directly with the managing Director on any issues or requirements. Our recruitment of staff ensures that all applicants fit our culture and are welcomed as a team player and family member. Our staff are regularly provided training in order to perform their tasks and grow along with the business. Nationally we recognise our staff with “Honour Walls” highlighting all staff that have been with the company for 5 years or more. This milestone has become common at Direct with nearly 50% of staff nationally having been part of the family for over 5 years up to 30 years.

Direct Couriers is an ISO 9001 Quality Management and ISO 45001 OHS Management System compliant business, undergoing yearly audits for our certification. Our business is fully transparent and is financially audited on a yearly basis by a recognised audit firm.

Health and Safety is a critical function at Direct Couriers. We created our own driver App that ensures the vehicle and driver are compliant at the start of each day, to regular Toolbox meetings highlighting the importance of specific safety instructions etc. Our drivers and staff are provided regular training in all aspects of health and safety to ensure that all staff, drivers and our customers are not put at any risk. Additionally, we have employed the services of GROOV, who are a registered business offering services to manage and individuals mental health. All of the staff within the business are actively involved with GROOV to ensure their mental health is a priority for the business.

Direct Couriers is a profitable business and ensures the correct budgets are allocated to implement a sustainability strategy as part of our regular business plans. The costs associated with our sustainability strategy are factored into all business plan calculations.